Remote Operations management Jobs • Client Management

This role involves partnering with the Client Engagement Lead and other teams to ensure the successful delivery of products and services to enterprise-level accounts within the Prospective Payment Portfolio. The Senior Program Manager manages enterprise-level account activity and oversees critical aspects of the engagement for the Prospective Payment solution set, leveraging healthcare, analytics, and project management knowledge to deliver services to Cotiviti clients.

The Team Leader will manage and oversee the activities of a team of CSRs/TSRs, ensuring that each individual performs at par with the standards set by the company and the client. The role involves monitoring performance, providing support, performing team management tasks, and motivating agents to fulfill professional growth targets and enhance productivity.